Steps:
Go to your account's billing page.
Your current plan is shown as "Active plan" at the top of the page.
To change, click the button on the new plan you want.
💡 You can keep your current plan for as long as you want, even if it is no longer offered. If you change, you will choose from the plans currently offered and you will not be able to go back to your previous formula. Before changing, check that the features you use (for example billing, appointments, printing programs or adding professionals) are included in the plan you choose. If in doubt, write to a Hexpert. |
To compare plans, their prices and the number of active clients included, see Hexfit plans and pricing or the Pricing page.
Have you reached your plan's client limit?
Your plan includes a number of active clients. A client counts as active for 3 months after the last action taken in their file, even if they are archived afterwards. A completely deleted client no longer counts among your active clients.
At the limit, creating new clients is blocked. It is unblocked as soon as you switch to a plan with a higher limit or completely delete clients. Learn more.
Further information
To update your payment method, click here.
To cancel your subscription, follow these steps.
Feel free to contact a Hexpert if you have any questions about our plans.